Purpose

These Terms of Use (“Terms”) govern your use of the BizCrush service (“Service”) provided by BizCrush Inc. (“Company”). These Terms define the rights, obligations, and responsibilities of the Company and Members regarding the use of the Service, including account creation, payment and subscription rules, personal information handling, service limitations, and other necessary matters.

Definitions

For the purposes of these Terms:

• “Service” refers to the BizCrush platform and all related features, including offline meeting recording, real-time transcription, translation, meeting summary generation, automated follow-up drafting, CRM synchronization, and associated mobile and desktop applications.

• “Member” means any individual or entity that registers for the Service and agrees to these Terms.

• “Account” means the login identity created by the Member (email + password or authorized login method).

• “Profile Information” includes contact or business information voluntarily uploaded by the Member or shared using networking features such as business cards, QR codes, or invitations.

• “Paid Service” refers to subscription-based or add-on features requiring payment.

• “Paid Member” means a Member who has purchased a subscription or paid add-on.

• “Top-Up Tokens” refer to additional tokens purchased separately to extend usage.

• “Recording Time” refers to minutes during which BizCrush is actively capturing audio.

Publication and Amendment of Terms

The Company shall publish these Terms, along with its name and contact information, within the Service.

The Company may amend these Terms in accordance with applicable laws.

Any amendments will be announced at least:

• 7 days prior to the effective date, or

• 30 days in advance for changes materially affecting Member rights (payment, refunds, service limitations).

  
  

Members who do not accept amended Terms may terminate their account before the amended Terms take effect. Continued use after the effective date constitutes acceptance.

Interpretation of Terms

Matters not specified herein are governed by applicable U.S. law and standard industry practice.

If a provision conflicts with applicable law, the lawful provision prevails and the remainder remains valid.

Where separate policies or agreements exist (e.g., Privacy Policy, Subscription Policy), those documents shall prevail if conflicts arise.

Formation of Service Contract and Eligibility

A service contract (“Use Agreement”) becomes effective when:

1. The Member agrees to these Terms and the Privacy Policy,

2. Registration is completed, and

3. The Company approves the registration.

Eligibility requirements:

• Members must be 18 years or older.

• The Company may deny or later revoke membership if:

  • False information was provided

  • Member previously violated the Terms

  • Identity theft or unauthorized use of another’s information occurred

  • Other behavior deemed inappropriate by the Company

    
    

A Paid Service contract becomes effective upon payment confirmation.

Collection and Management of User Information

Required information:

• Email address

• Name

Optional information:

• Nickname

• Company, job title, profile photo

• Contact and networking details

  
  

Members must maintain accurate information. Failure to provide required information may result in registration denial.

Protection of Personal Information

The Company handles personal information in accordance with its Privacy Policy and applicable privacy laws (e.g., CCPA, GDPR where applicable).

Members are responsible for protecting their login credentials.

Member Account Responsibilities

• Members must not share or transfer accounts.

• Members must notify the Company of unauthorized account use.

• Damages arising from Member negligence (password sharing, device loss, etc.) are the Member’s responsibility.

Notifications to Members

The Company may send notices via:

• In-app notifications

• Email

• Other reasonable electronic communication methods

General service notices may be provided by posting within the Service.

Company Obligations

The Company shall:

• Provide the Service safely and continuously within commercially reasonable efforts

• Follow applicable laws

• Respond to valid Member inquiries or provide reasons for delay

Member Obligations

Members must not:

• Provide false or misleading information

• Impersonate others or misuse another’s account

• Infringe on intellectual property or privacy rights

• Upload or transmit malicious code

• Reverse engineer or attempt to gain unauthorized access

• Engage in illegal, harmful, or disruptive activities

• Use the Service for unauthorized commercial, political, or promotional purposes

Members are responsible for all activity under their account.

Service Availability & Downtime

The Service is generally available 24/7, but interruptions may occur due to:

• System maintenance

• Equipment failure

• Network outages

• Force majeure events

Scheduled downtime will be announced when feasible.

If a Paid Service must be discontinued, Members will receive refunds or alternatives.

Service Content and Modification

The Company may modify, enhance, suspend, or discontinue Service features.

• Free features may change without compensation.

• Material changes to Paid Services may result in refunds or alternatives.

Copyright in Member Content

Members retain ownership of content they upload.

By uploading, the Member grants the Company a non-exclusive, worldwide, royalty-free license to use such content solely for service operation.

Separate consent will be requested for promotional or external use beyond this scope.

Management of User-Generated Content

The Company may remove or restrict posts that:

• Violate law

• Infringe rights

• Breach these Terms

• Pose security risks

Removal may also occur upon request from rights holders.

Ownership of Rights

All intellectual property rights relating to the Service—including software, UI, data, trademarks, and technology—belong to the Company or its licensors.

Members are granted only a limited license to use the Service.

Member Termination

Members may terminate their account at any time.

Upon termination:

• Certain data may be retained as required by law

• Contact information previously shared with others may remain visible to those Members

• Remaining subscription periods are not refundable unless legally required

Subscription Plans, Billing, Auto-Renewal, and Pricing Policy

(This section is newly integrated to reflect BizCrush pricing.)

18.1 Plan Structure

BizCrush offers:

• Free Plan

• Basic Plan

• Pro Plan

• Future Team / Enterprise Plans

All plans provide identical feature access except for monthly recording time. All additional AI actions—including summaries, follow-up emails, translations, and Ask AI—are fully accessible across plans, limited only by each plan’s token allowance.

18.2 Auto-Renewal

Paid subscriptions renew automatically unless canceled.

By subscribing, Members authorize recurring charges through Apple, Google, or Stripe.

18.3 Upgrade / Downgrade

• Upgrades apply immediately and generate a fresh set of recording hours.

• Downgrades apply at the next billing cycle.

18.4 Recording Time Policy

Recording Time is consumed whenever BizCrush captures audio.

If a Member runs out of recording time:

• Recording stops automatically

• The Member still receives one full transcript and summary for the recorded portionAdditional recording requires renewal or Top-Up purchase

• Additional recording requires renewal or Top-Up purchase

Non-recording features (Summaries, Follow-Up Emails, Ask AI, Batch uploads) do not consume recording time.

Top-Up Tokens (Add-On Purchases)

Members on Basic or Pro plans may purchase Top-Up Tokens at any time.

• Price: $4.99

• Amount: 400 tokens

• Tokens are granted instantly upon purchase

• Tokens expire at the end of the billing cycle (no rollover)

• Tokens are consumed before next month’s regular allowance

• Top-Ups may be used for:

  • Extra real-time recording

  • Additional summaries

  • Additional follow-up emails

  • Ask AI usage

  • Batch transcription

Upgrading a plan does not remove or reset any unused Top-Up tokens; all remaining tokens remain available until the end of the billing cycle.

Payment Methods

Depending on the platform:

• Apple In-App Purchase

• Google Play Billing

• Stripe Web Payment (credit/debit card)

Direct bank transfers or unsupported payment methods are not accepted.

Cancellation and Refunds

Refunds are issued only in the following cases:

Non-refundable when:

• A Member has initiated any recording

• Any part of the Paid Service has been accessed

• The subscription period has begun

Refund allowed when:

• The Member cannot use the Service due to a failure attributable solely to the Company

• Required by applicable law

• Duplicate or erroneous charges caused by the Company

Refunds are made to the original payment method within 3 business days of approval, subject to processing timelines.

Subscriptions renew automatically unless canceled before renewal.

Restrictions on Service Use

The Company may:

• Issue warnings

• Suspend or restrict account access

• Terminate the Member’s account immediately in severe cases

Severe violations (fraud, hacking, malicious activity) may result in termination without refund.

Damages

The Company is liable only for direct damages caused by intentional or grossly negligent misconduct.

Members must compensate the Company for damages arising from their violations of these Terms.

Limitation of Liability

The Company is not liable for:

• Force majeure events (natural disasters, war, riots, etc.)

• Device or network failures attributable to the Member

• Third-party content accuracy

• Losses caused by Member negligence

Liability for free features is disclaimed to the maximum extent permitted by law.

Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Delaware.

Disputes shall be resolved exclusively in the state or federal courts located in San Francisco County, California, and both parties consent to such jurisdiction.

Company Contact Information